Shipping & Returns
Shipping
Orders will be processed and shipped within 3 – 5 business days. MODERNBEAST does not ship on Saturdays, Sundays or National Holidays. In the event the item you purchased is out of stock, we will notify you via email with an expected re-stock date.
Expedited delivery is available for an additional fee. The availability and fulfillment of expedited shipping depends on the destination and time the order is placed. Please contact hello@modernbeast.com if you wish to expedite shipping.
Within the United States
Continental US order are shipped via USPS or UPS. We suggest a physical address be used for shipping. Depending on location, orders will arrive between 5 – 10 business days from ship date. Holiday shipping times may increase.
International Orders
International orders ship via USPS. Depending on location, international orders will arrive between 15 – 30 business days. Modern Beast is not responsible for additional taxes or duties when entering your country of residence.
Pick-Up Orders
Our pick-up hours are below.
Monday : 11 a.m. - 4 p.m.
Tuesday : 11 a.m. - 4 p.m.
Thursday : 11 a.m. - 4 p.m.
If you are unable to pick-up between these hours, please contact us at hello@modernbeast.com and we can schedule a time that works best for you.
When you arrive please call 424-353-0103 or text 310-721-7641 to let us know you’ve arrived.
Pickup Location
MODERNBEAST Office
1046 Princeton Drive, Suite 101
Marina del Rey, CA 90292
Returns & Exchanges
We hope you and your little (or big) beast are happy with your purchase. If you are unsatisfied with any of our products, don’t worry, online purchases made through modernbeast.com are valid for exchange, store credit, or refund within 25 days from the ship date, minus shipping charges. We unfortunately do not accept returns or exchanges for international shipments.
To process a return or exchange please contact hello@modernbeast.com
Returned items must be unused, unwashed and undamaged with all tags attached and in the original packaging. Unfortunately, we cannot accept exchanges on gift cards or damaged items. In addition, all sales are final on sale items.
Once your return or exchange is received, we will process your refund or store credit within 5 business days. You will be notified via email when your exchange or return has been processed or shipped.
Gifts
If you received an item as a gift, we hope you love it! In the event you are unsatisfied, simply email hello@modernbeast.com and we will be happy to process an exchange. Please note your item was a gift and we will be happy to help you find the perfect product for your little (or big) beast.
Exchanged items must be unused and in the same condition you received it. All Modern Beast tags must be attached. Unfortunately, we cannot accept exchanges on gift cards or damaged items.
Once your exchange is received, we will process your new order within 5 business days. You will be notified via email once your new items have shipped.